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Smarter, Faster Last Mile Delivery Solutions Across Australia

Are you still delivering your products the old way? It is now time to bring your delivery operations into the future with iSend’s tech-driven last-mile delivery services. iSend empowers businesses of all shapes and sizes with real-time visibility of their packages’ whereabouts, multi-courier routing, and flexible delivery options that you choose. This gives you complete, end-to-end control of your orders from their dispatch till they get delivered, all in one place.
Whether your business requires delivering e-commerce parcels, retail orders, or even bulk orders, iSend makes sure that your delivery last mile is efficiently handled and timely delivered.

1M+

Orders Processed

32,000 Outlets

Multi-Carrier Network

99.8%

Accuracy

Global Brand

Global Coverage

iSend’s Last Mile Delivery Platform - All Your Delivery Tools, One Engine

While shipping products, you may encounter complex delivery challenges, and iSend is here to simplify that for you. With our advanced last mile delivery platform, we have been helping businesses deliver faster, improve customer satisfaction, and reduce total operational costs to make shipments easier on your wallet.
iSend is carefully designed to help businesses grow to their extreme potential. From order capture to delivery proofs, its ecosystem unifies every step of the last-mile delivery.

iSend Platform Highlights

Smart route & Carrier optimization

Now you don’t have to surf 10 different websites to compare and choose a carrier; we offer it all in one place.

Real-time tracking & Notifications

No need to worry about your packages, they are on a journey with the best courier, and you will be notified of every step.

Automated Courier Assignment

iSend is the business manager who handles it all. Even your orders would be automatically assigned to the couriers.

Seamless eCommerce Integrations

You won’t be required to manually add your online store details. We offer easy and automated e-commerce integration.

Analytics Dashboard & Reporting

All your business reports and product performances will be easily available at our analytics dashboard.

Scalable Dispatch Network

Even if your orders or workload increase, we will be able to manage both dispatch and delivery and everything in between, easily.

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Tailored Last Mile Services to Match Every Business Need

Shipping demands and requirements vary with different types of businesses. Considering all this, iSend offers customised last mile delivery solutions for retail, e-commerce, and enterprise logistics. We offer a wide range of services, and you can choose the flexibility your business requires.

Same-Day & Express Delivery

Have urgent parcels that just cannot wait? We provide same-day and express delivery for packages that you need to ship and deliver immediately. Our carrier partners are experts in their field, and we ensure that your packages will be delivered swiftly, safely, and on time.
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Next-Day & Scheduled Deliveries

For parcels that are not required to be sent immediately, we offer next-day and scheduled delivery options so that you can decide when to ship. We provide convenient delivery windows for you to make your own delivery schedules.
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On-Demand Dispatch Services

This service can greatly benefit retailers and food-related businesses. Pickup requests on demand can be handled easily without any hassles. Witness real-time fulfilment with our services.
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Multi-Courier Network Access

We provide you with a range of options, not just for our services, but also for our couriers. You can choose to ship from a number of carriers as per your business requirements and monetary efficiency.
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Real-Time Delivery Notifications

You will be completely aware of your parcel’s journey with real-time delivery notifications available for you. This way, both you and your customers can be relaxed knowing that the packages are on their way.
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How iSend Delivers Excellence - Step by Step

iSend’s last-mile delivery shows transparency, reliability, and, of course, customer satisfaction. Here’s how iSend delivers excellence-
Connect Your Store

Customer places order

Orders are automatically synced from your online store once the customer places an order.

Send Your Inventory

System picks best courier & route

With the help of AI optimization, the system picks out the best courier and route for your shipment so that it is delivered on time.

Pick & Pack Services

Courier picks up the parcel

After choosing the carrier and route, the courier will then pick up the parcels from your warehouse or store as per your delivery schedule.

Ship Nationwide & Beyond

Live scanning & last mile delivery tracking

You will get full visibility of your order processing. Live scanning while dispatching and complete live tracking till it's delivered.

Delivery + proof

To ensure that your orders are delivered on time and in the right condition. Thus, we provide last-mile delivery, with proof, via digital signature or photo.

Feedback & performance reporting

For continuous improvement, you will be provided with accurate feedback and will also be aware of how your products are performing.

Seamlessly Integrate Your Store & Delivery Workflow

We have made the most energy draining work easiest for you. You can now connect your eCommerce store with iSend in just a few clicks, saving you hours of manual editing or coding. Your online stores, whether it is Shopify, WooCommerce, Magento, Amazon, eBay, or any custom-built platform, can be easily integrated, no coding required.
To provide faster fulfilment and a reduced manual effort, orders are automatically synced to your last mile delivery dashboard. Easy, right? That is exactly how business management would be with iSend.
Why Businesses Choose iSend & DTDC

Trusted Partnerships with Leading Australian Couriers

All the leading and trusted couriers of Australia are present here, in a single platform, to serve you with the best courier services. We have partnered with all these reliable couriers like DTDC Australia, Australia Post, CouriersPlease, Aramex, and Fastway to ensure that your parcels reach every corner of the country safely and swiftly.
Our system is smarter than most, and so it automatically chooses the best carrier for every order, based on speed, delivery region, and cost, providing you with the best last mile delivery solutions every time.
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Let’s Get You Started - Your Path to Smarter Last Mile Delivery

Partner with iSend to get the best last-mile delivery rates and a shipping experience that relieves your stress so you can focus on things that need your attention.
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FAQs About iSend Last Mile Delivery Solutions

Last-mile delivery is the final step of the shipment procedure when the parcel is distributed from a distribution centre to the customer’s doorstep. This step is significant to ensure reliable and on-time deliveries.

Yes, last-mile delivery in rural areas can be a challenging procedure to fulfil. The reasons behind that are longer routes to cover and limited carrier options to deliver. However, iSend’s multi-carrier option ensures coverage throughout.

It all depends on the type of service you choose. Last mille delivery service can range from same-day shipment to next-day or even scheduled deliveries.

The roles and responsibilities under last mile delivery include assigning the courier, planning the efficient route, parcel tracking, customer communication and when delivery is completed, the proof of delivery. All these can be managed under one platform- iSend.

Technology helps improve deliveries to a great extent. It enables last mile delivery tracking, route optimisation, and automation, ensuring faster and more cost-effective deliveries with complete real-time visibility.

Last mile delivery costs can be affected due to total delivery distance, courier rates, the size of your packages, and more. iSend optimises each shipment to provide you with maximum savings.